Terms and Conditions
These Terms of Service constitute a legal agreement between you and RubyPro
Technologies governing your usage of the RubyPro Technologies service as a purchaser of
merchandise, goods, or services. We encourage you to carefully review these
comprehensive Terms of Service.
Definitions
The following definitions are relevant to these Terms of Service:
“You,” “you,” or “Buyer”: Refers to a customer who applies for, registers to use, or utilizes the Service for Payment Transactions.
the Service for Payment Transactions.
Customer: Denotes an individual utilizes the Service as either a Buyer or a Seller.
Payment Mode: Signifies the registered mobile payment option, credit card, or debit card
used by a Customer to facilitate Payment Transactions.
Payment Transaction: Entails the processing of payment through the Service, resulting in
the debiting or charging of the Purchase Amount to a Buyer’s Payment Mode and the
crediting of funds to the Vendor.
Product: Encompasses any goods, merchandise, or services available for purchase through
the Service.
Purchase Amount: Designates the sum of money associated with a Payment Transaction for
a Product, along with applicable fees, taxes, or shipping charges.
Service: Refers to the RubyPro Technologies service described in these Terms of Servic
‘we’ or ‘us’ or “Vendor”: Pertains to RubyPro Technologies.
Registration Requirements:
To access the Service, you consent to provide and complete all required information
elements during the registration process. You must register a valid mobile payment option
as a Payment Instrument or utilize a credit card for Payment Transactions and associated
obligations. You are required to provide current and accurate information, and you agree to
maintain it as such. Additional information may be requested for continued use of the
Service.
We retain the right, solely at our discretion, to decline or terminate registrations, with or
without cause, and with notice as required by applicable law.
By agreeing to these Terms of Service, you affirm that you:
Are 18 years of age or older.
Have the capacity to enter into a legally binding agreement.
Processing of Payment Transactions
The Service facilitates Payment Transactions to complete payments for purchases between
the Customer and Vendor. Information such as Payment Instruments is stored for the
Customer and Payment Transactions are processed. We reserve the right to delay payment
processing for suspicious or fraudulent transactions. The Customer authorizes charges or
debits to their Payment Instruments for Payment Transaction processing. The Customer also
authorizes crediting to their RubyPro Technologies Credit account for reversals, refunds, or
adjustments.
The ability to withdraw money from your RubyPro Technologies Credit account is not
available.
Username and Password Security
You are responsible for maintaining the confidentiality of your username and passwords
where applicable, managing transactions by authorized persons, and addressing any
breaches or misuse. Notify us immediately of unauthorized use or security breaches.
Limitations on Service Usage
We reserve the right to modify, suspend, or discontinue any aspect of the Service without
notice and without liability. Additionally, restrictions may be imposed on certain Service
features or access without notice.
Service interruptions affecting Payment Transactions or the Service are not our
responsibility.
Your use of the Service may be limited or suspended at our discretion. If suspension occurs,
we will strive to inform you through electronic communication.
Service Fees
No fee is charged for using the Service as a Customer to purchase goods or services.
Transaction fees may apply to when purchasing airtime of particular volumes.
Disputes
Dispute resolution tools are available through our support contacts, to Customers to
address conflicts arising during the purchase process.
Privacy
Personal information provided in connection with the Service is subject to the Service’s
Privacy Policy.
Termination of Service
We may terminate your use of the Service without liability, including for inactivity or
violation of these Terms of Service.
Upon termination, you remain accountable for Payment Transactions and other obligations
incurred. We may prohibit Service access, deactivate credentials, and deny future access.
Limitations of Liability; Force Majeure
RubyPro Technologies is not liable for Service disruptions due to Force Majeure. Suspension
or termination of the Service may occur in such instances. Force Majeure includes situations
preventing us from fulfilling obligations, such as natural disasters, governmental decisions,
civil conflict, telecommunication disruptions, and more.
No Endorsement of Products
rubyPro Technologies does not endorse the safety, quality, accuracy, legality, or integrity of
Products or Content. We disclaim liability for errors or omissions in Content or the Service.
Jurisdiction; Governing Law
These Terms of Service are governed by Kenyan law, and disputes will be resolved in Kenyan
courts.
Modification of Terms of Service for Buyers
We may modify these Terms of Service at our discretion. Changes become effective upon
posting and apply to subsequent Payment Transactions. If you disagree with modifications,
termination of Service is your sole remedy.